1xbit Frequently Asked Questions

Everything Pakistani players need to know about 1xbit — from opening your account and making your first JazzCash deposit, to cricket betting markets, slot games, bonus wagering requirements, and responsible gaming tools. Browse by category below or use the accordion to find your answer quickly.

18+ This platform is strictly for adults. Please ensure online gaming is permitted in your location.
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Account & Registration Deposits & Withdrawals Games & Gameplay Bonuses & Promotions Safety & Responsible Gaming

Account & Registration

Visit 1xbit.lat and click the registration button. You will need to provide your full name, date of birth, email address, mobile number, and country of residence. Registration takes under two minutes. You must be at least 18 years old to open a 1xbit account. Once registered, verify your email to activate full account access.

1xbit requires a copy of your CNIC (National Identity Card) or another valid government-issued photo ID, plus a recent proof of address such as a utility bill or bank statement dated within the last three months. KYC verification is mandatory before large withdrawals are processed. Documents can be uploaded directly from your account dashboard.

No. 1xbit strictly enforces a one-account-per-player policy. Opening duplicate accounts — whether using the same or different personal details — is a breach of the Terms and Conditions. If multiple accounts are identified, all associated accounts will be permanently closed and any balances may be forfeited.

First, use the "Forgot Password" link on the login page to reset your credentials via your registered email. If you still cannot access your account, your account may have been temporarily suspended for a security check. Contact 1xbit support via live chat — available 24/7 — and a support agent will assist you in regaining access.

To close your 1xbit account permanently, contact the support team via live chat or email [email protected] and submit a formal closure request. Before closure is processed, any remaining balance will be returned to your registered withdrawal method. Alternatively, if you are closing for responsible gaming reasons, activating self-exclusion in your account settings is the faster option.

Deposits & Withdrawals

Log in to your 1xbit account and go to the Cashier or Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit in PKR, and follow the on-screen prompts to authorise the transaction via your JazzCash mobile wallet. Deposits via JazzCash are typically credited to your 1xbit balance within a few minutes.

The minimum deposit on 1xbit is Rs 500, regardless of the payment method used. This applies to JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and standard bank transfer. All transactions on the platform are processed in Pakistani Rupees (PKR) so there are no currency conversion fees for Pakistani players.

For verified accounts, withdrawals to JazzCash and Easypaisa on 1xbit are typically processed within 24 hours of the request being submitted. Pending KYC verification or an active wagering requirement on bonus funds may delay processing. You will receive an email notification once your withdrawal has been approved and dispatched.

1xbit does not charge any platform fees on deposits or withdrawals. However, your payment provider — whether JazzCash, Easypaisa, HBL, or another bank — may apply its own transaction fees. These are outside 1xbit's control. Check your payment provider's fee schedule if you are unsure what charges may apply on their end.

The minimum withdrawal amount on 1xbit is Rs 1,000. Withdrawals are processed back to the same payment method used for the original deposit — for example, if you deposited via Easypaisa, your withdrawal will be sent to your Easypaisa wallet. The current limits are always displayed in the Cashier section of your account.

Games & Gameplay

Yes. 1xbit offers a comprehensive cricket betting market that covers Pakistan Super League (PSL) fixtures, international Test matches, ODIs, and T20Is featuring Pakistan. You can bet on match winners, top batsman, total runs, over/under markets, and live in-play betting as matches progress. All bets are placed in PKR.

1xbit offers 500+ slot games including popular JILI titles such as Fortune Ox and Egypt Book of Mystery, alongside international game providers. Games are available on desktop and mobile without any app download required. Each game displays its Return to Player (RTP) percentage so you can make informed decisions before you start spinning.

All casino and slot games on 1xbit use certified Random Number Generator (RNG) software. The RNG is independently tested by third-party auditing laboratories to ensure that outcomes are random and cannot be manipulated by the platform. RTP percentages are published for each game. 1xbit does not alter game outcomes in any way.

Yes. 1xbit is fully optimised for mobile browsers. You can access the complete platform — sports betting, live casino, slots, and account management — directly through the browser on any Android or iOS device without downloading an app. The mobile interface is responsive and designed to work smoothly on lower-end devices commonly used in Pakistan.

Yes. 1xbit provides live in-play betting on cricket matches, with odds updated ball-by-ball during active fixtures. You can place bets on current over run totals, next wicket markets, and match outcome during live play. Live streaming availability varies by fixture. The live betting section is accessible from the main sports menu.

Bonuses & Promotions

1xbit offers a welcome bonus to newly registered players on their first deposit. The specific bonus percentage and maximum amount are published on the Promotions page within your account after registration. All welcome bonuses are subject to wagering requirements — you must wager the bonus amount a set number of times before the resulting winnings can be withdrawn.

A wagering requirement means you must place bets totalling a multiple of the bonus amount before the bonus-derived winnings can be withdrawn. For example, a Rs 1,000 bonus with a 20x wagering requirement means you must place Rs 20,000 in qualifying bets before cashing out. The specific requirement for each bonus is clearly stated in that promotion's terms.

Yes. All 1xbit bonuses carry an expiry date. If you do not complete the wagering requirement within the stated period — typically between 7 and 30 days depending on the promotion — the bonus and any associated winnings will be removed from your account balance automatically. Expiry dates are always displayed when a bonus is credited to your account.

Yes. 1xbit rewards regular players through a loyalty programme. As you play and accumulate points, you progress through tiers that unlock increasingly valuable benefits including cashback offers, higher withdrawal limits, priority support, and exclusive promotions. Full details of the current loyalty programme tiers and point rates are available in your account under the Rewards section.

Safety & Responsible Gaming

1xbit operates as an international online gaming platform. You are solely responsible for ensuring that online gambling is permitted under the laws of your jurisdiction before registering. The platform uses SSL encryption, segregated player funds, KYC verification, and independent RNG certification to ensure security and fairness for all users. 18+ only.

18+ The minimum age to register and use 1xbit is 18 years. By creating an account, you declare that you are at least 18 years old. 1xbit enforces this through KYC identity verification. Any account found to belong to a person under 18 will be immediately and permanently closed, and all funds held in the account will be withheld pending investigation.

Log in to your 1xbit account and go to Account Settings, then select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits in PKR. Reducing a limit takes effect immediately. Increasing a limit requires a cooling-off period before the new higher limit becomes active — this is a deliberate player-protection measure.

Navigate to Account Settings and select Responsible Gaming, then choose Self-Exclusion. You can select a temporary exclusion period (from 6 months upward) or request permanent closure. Once confirmed, the exclusion takes effect immediately — your account is locked and login is blocked for the entire period. Even if you contact support, the exclusion cannot be reversed during the chosen timeframe.

If you feel your gambling has become difficult to control, act immediately: activate the self-exclusion or take-a-break tool in your 1xbit account settings. You can also contact 1xbit support via live chat 24/7 — our team is trained to assist with responsible gaming concerns without judgement. For additional support and guidance, visit the 1xbit Responsible Gaming page.

1xbit customer support is available 24 hours a day, 7 days a week via live chat — accessible through the chat icon on any page of the platform. You can also reach the team by email at [email protected]. For account-specific queries, have your registered email address and account ID ready so the support agent can verify your identity quickly.
24/7 Live Support

The 1xbit support team is online around the clock. Whether it is a payment query at midnight or a responsible gaming conversation on a Sunday morning, someone is always there.

PKR Payments — No Conversion Fees

All deposits and withdrawals on 1xbit are processed in Pakistani Rupees. JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah are all supported, with no currency conversion fees.

SSL Encrypted & RNG Certified

1xbit protects every transaction with SSL/TLS encryption. All games use independently certified RNG software so results are provably random and fair for every player.

No App Download Needed

Play 1xbit on any Android or iOS device directly through your mobile browser. The full platform — slots, live casino, sports betting — loads fast even on slower mobile connections.

PSL & Live Cricket Betting

Bet on PSL, international Test matches, T20Is, and more with ball-by-ball in-play odds. All cricket markets are available in PKR with no minimum bet restrictions on most markets.

Responsible Gaming Tools

Deposit limits, session reminders, reality checks, take-a-break, and self-exclusion are all available from your 1xbit account settings — no need to call or email support to activate them.

Still Have a Question?

Our support team is available 24/7 — reach out any time and we will get back to you quickly.

Live Chat: Available 24/7 via the chat icon on any 1xbit page

Email: [email protected]

Have your registered email and account ID ready to speed up verification.

Ready to Start Playing on 1xbit?

Cricket betting, live casino & 500+ slots — with JazzCash and Easypaisa deposits in PKR. 18+ only.

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